TMobile and HTC have not been able to help." Google reportedly appears to be only accepting e-mail customer queries, to which it pledges to reply in one to two days. On the forums, Google promises an e-mail response within 48 hours, but offers no telephone service. Problems in using the phone's touchscreen and difficulty in returning back to the home screen. Google Nexus One features a 3.7-inch (9.4 centimeter) AMOLED touchscreen display.
Users are also reportedly facing issues with the battery life of Nexus One phones. The mobile phone's battery seem to be shortlived, with many complaining that it runs out of power in a day even with minimal use. According to Google, Nexus One offers talktime of upto 10 hours on 2G, upto 7 hours on 3G. Standby time is upto 290 hours on 2G up to 250 hours on 3G. The phone offers video playback of upto 7 hours and audio playback of upto 20 hours.
The termination fees levied by both Google and T-Mobile adds up to a whopping $550 for customers who cancel their contract. Google charges a $350 for "equipment recovery fee" for cancellations done in the first 120 days. T-Mobile charges Nexus One customers $200 for canceling at any time in the first eighteen months of their 2-year contract. The phone costs $179 ($240) with a two-year T-Mobile contract and $529 without it.:source:infotech:IT: